Polestar 2 Windshield Woes

While driving home from my parents’ place last Friday, a small rock hit and chipped the windshield of my Polestar 2. I was driving on 95, only about a mile or so from my exit and not near any large trucks. I was in the right lane, going about 65mph and there was another vehicle several car lengths in front of me, but none of these things are prime conditions for a rock chipping the windshield.

I’ll admit, when I heard and saw the chip, there was some swearing!

The chip is on the lower driver’s side. When I got home and looked at it more closely, it certainly appeared that it would be repairable and not require a full windshield replacement.

This close-up make the chip look much larger than it is.

This is a better scale of the chip.

I quickly filed a claim with my insurance company (Progressive), but since it was after 5p at this point, there was not much else I could do.

The next morning, I went to check the car and the chip had spread into a crack that now runs alls the way to the edge of the windshield. So a full windshield replacement is now required.

Here you can see the crack emanating from the left and right of the chip.

Later that morning I got a call from the insurance company and we set up an appointment with Safelite to replace the window. Surprisingly, the woman on the phone seemed knowledgeable about the Polestar 2 and did not express a concern about having its window replaced. She was even aware of the camera calibration that is needed.

I was able to get an appointment for this week (Thursday, actually), but on Sunday I realized that the appointment might be too soon. After all, what are the odds that they can get a replacement Polestar 2 windshield in stock so quickly?

At this point, I am expecting to receive a call from the local Safelite shop telling me that they’ll have to move the appointment, but I guess time will tell.

This sort of thing is a valid concern with a less common car such as the Polestar 2. Local shops probably won’t have the parts on hand and ordering might take longer. I suppose any newer car might also need the camera calibration as well, so that’s not really a Polestar issue, I guess. And if I tried to get this fixed at the Polestar service center in Boston, the wait would likely be a month or more with much more inconvenience due to the distance. One other concern is that I do have the FitCamX dash cam that is connected to the “camera box” that is on the windshield, but that really should not affect anything.

Fortunately, the chip and crack are not in my line of vision, even if they are on the driver side, and the crack has not spread any further in the last couple days.

I was planning on displaying my Polestar 2 at the Bayley’s Father’s Day weekend car show again (June 20 this year), so I really hope the windshield is replaced by then. Otherwise, I guess I’ll have to make sure I place my “vehicle info” placard over the chip!

I will most certainly do a follow-up post with the details of how the repair went and its total cost. Subscribe (for free) if you don’t want to miss it.